In order to map a printer, we need to know whether or not it is on the Bender print server or not. Currently only the two mailroom printers and the Konica Minolta in the Academic Suite are available via print server.
To begin, type Printers and Scanners in the search bar in Windows. You should see the below item, go ahead and click it.
From here you will see this option to add a printer or scanner, click the + sign.
This will populate known printers on the network, but to be sure we have the right one I always recommend looking for this link below. It will be under all the other printer names listed.
After clicking on that link you will see this window. There are two ways here we can map. First is by IP address or hostname and second is shared printer by name.
By IP Address Option:
If you selected the IP address bubble, you will need to find the IP address of the printer. These may be in different places within the printer menu interface depending on make/model. By clicking next, you will see this window. Make sure the drop down is set to TCP/IP device and enter the IP address in the first fillable field.
NOTE: It will populate the field below it with what you type, if that field ends with a _1 or some other number, it means that same printer has been mapped by that many extra times before. It is good practice to go in and remove duplicate port names. See end of article for example.
When using IP address mapping we will need drivers. Look up the make and model of the printer and find the relevant driver, make sure it matches the OS you're mapping on! Now install those and come back to this point and you should find it listed here.
*note, newer HP models and some others may have proprietary software that handles the entire mapping of the printer for you. Take on a case by case basis.
Now we name the printer, name it something meaningful such as Mailroom Printer, Dean's Suite Printer, etc.
Finally print test page and check if everything is working fine. Additionally you may want to print a word doc or pdf with text as there are times where this test page works but printing something else will result in gibberish. If a printer is printing gibberish, you more than likely have the wrong drivers installed.
By Print Server:
going back to the beginning, when you reach this page, instead select "Select a shared printer by name"
Our print server is located on bender and we can type //bender/ and it should populate with these options if the computer is on the UCCS network under COB groups. You can select from these options, hit next and it will auto use the driver located on the server and all you have to do is the test portion once it is done. Alternatively you can do //bender/ and his browse and it will pull up a file explorer for you to select.
this can be found from either hitting browse in the step above, or even by just entering //bender/ in the file explorer itself. Here you can double click the icon and it will start driver installation and mapping for you.
I find it faster to just open file explorer and put the //bender/ path in and click the icon when using the print server, but that is up to you.
What if I have 128.198.xxx.xxx_1 or similar?
If you run into this when mapping and see the port is reused with a suffix number, we want to remove the port before remapping. From back to this page, click on any printer
You'll now see this under the printer you clicked. Hit manage.
Select Printer properties
Click on the ports tab.
Now we can find which port has the _#. If the port has a device in the Printer column, there is an active map, otherwise, hit Delete Port.
Hit OK.
It is best practice to delete these ports and have only one full IP address tied to each printer. Issues can arise when more than one port is tied to the same device.