Missing or Corrupted File Recovery
You will need to have permissions for the file or folder that you are trying
to access. For Enterprise or Excelsior drives, this means that only the owner
of that folder can do this. For Columbia Folders, only users with FULL
permissions to that folder can make this change.
Step 1:
Browse to File or Folder
Browse to the file or folder that needs restoration. If you are trying to
restore an entire folder, open the parent folder (folder that contains the
corrupt folder) and not the actual corrupt folder.
Step 2: Go to
Properties
Right click on the folder or file you would like to recover and select Properties.
If the file is missing, then right click on the folder it should be in and
select properties.
Step 3:
Select Previous Versions
Select the tab labeled Previous Versions.
Step 4: Find
the Restore Point
In the list, you will see the available restore points. It is usually best
to start with as close a restore point as possible. Otherwise if you know when
the file or folder was last accessible, select the restore point closest to
that time. If you would like to check the contents of the backup before
restoring it, click on the open button. Otherwise once you find the restore
point you are looking for, click on the restore button.
If you decide to use the Restore button, you will delete any changes made to
the folder after the time of the selected restore point.
Step
5: Check if File or Folder has been Restored
In the folder where the file or folder is located, you will see the restored
item under its original name.
